ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
Document identifier
ISO 14785:2014
Title
Tourist information offices - Tourist information and reception services - Requirements
ISO Category
TC 228: Tourism and related services
Publication date
2014-04-01
International Relationship
BS ISO 14785:2014
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